A self-managing housing provider named Jennifer came to my office a few years ago. She was frustrated that she couldn’t keep good tenant’s in her rental property. Her rental had been vacant for a few months, and her reserves were dwindling; she needed to get new tenants to lease the property ASAP before she ran out of money for the mortgage payment.


Jennifer always had a problem with finding reliable vendors to complete repairs promptly. Her previous tenants would eventually become frustrated and serve a notice to vacate. Next, we evaluated the property and determined that there was much-needed maintenance to be completed in the unit. Some safety hazards need to be resolved before new tenants can live there. The vendor completed the work in a few days.
We then got the ball running with screening potential tenants. A single mom, Cierra, with two young sons, was ecstatic to find a property with rent in her price range and applied on our website immediately. She was even more thrilled that the alarm system was active, and she could see her boy’s come home from school while she was at work. We are happy to report that Cierra and her boys are still happily living at Jennifer’s rental property; Jennifer finally has the rent stability she wanted.