Our proven process
Our proven property management process in Pittsburg and East Contra Costa
Reviewed by Wolfgang Croskey, Broker of Record, California DRE #01708438 | Last reviewed: September 2026
We manage every part of your rental with a strategic, proven approach built for Pittsburg and East Contra Costa landlords. From screening and inspections to maintenance and clear financial reporting, the process is designed to maximize your property value, reduce risk, and give you a smooth, low-stress experience.
Croskey Property Management
End-to-End Management
Why our proven process works for local landlords
Good property management is more than rent collection. It takes proactive care, expert communication, and detailed oversight, backed by local market knowledge and modern technology.
- Attract and keep high-quality residents
- Stay compliant with California rental law
- Protect your investment with regular upkeep
- Get clear, actionable financial and performance reports
- Support both hands-on and full-service owners
The 10 steps, start to finish
From listing your property to returning a resident's deposit, here is exactly what we handle.
Property preparation
Before your home hits the market, we make sure it is rent-ready and priced for your market.
- Rent-readiness review and repair recommendations
- Rent set from a comparable-rent market analysis
- Pre-listing prep guidance
Croskey Property Management
Rent-Ready Prep
Property marketing
We market your property widely and coordinate showings to place a qualified resident fast.
- High-quality listing photography
- Immersive 3D virtual tours
- Syndication across major rental sites
- Zillow premium syndication
- Lease drafting and administration
- In-person and self-guided showings, available 7 days a week
Croskey Property Management
Marketing & Showings
Tenant screening and placement
We identify the best-qualified resident through a thorough, fair, and consistent screening process.
- Every adult applicant screened against the same objective income, credit, and rental-history criteria
- Screening practices aligned with California AB 2493 standards
- Clear lease execution
- New-resident orientation
- Move-in condition report with photos
Croskey Property Management
Tenant Screening
Rent collection and disbursement
We make paying rent easy and get your money to you quickly.
- Secure online rent and deposit payments (no cash or checks at the office)
- Direct deposit of owner proceeds
- Professional, lawful handling of late payments and evictions
Croskey Property Management
Online Rent Payments
Resident support
Responsive resident support keeps good residents longer and protects your asset.
- Dedicated resident services contact
- 24/7 resident portal for payments and requests
- Lease compliance enforcement
- Careful handling of lease change requests
Croskey Property Management
Resident Support
Maintenance and upkeep
We protect your asset with documented maintenance run on published service levels, not promises.
- Routine requests acknowledged within one business day
- Emergencies handled same-day, with 24-hour contact availability
- Repairs above your approved threshold pre-authorized before work begins
- $49 per completed work order on the Core plan, and the vendor invoice pays the vendor
- Vetted vendor coordination with photo-documented repair billing
Croskey Property Management
Maintenance, Handled
Financial records and reporting
Clear reporting so you always know how your investment is performing.
- An itemized monthly statement that shows every dollar
- Bill and expense management
- Year-end cash-flow summary
Croskey Property Management
Monthly Reporting
Annual walkthroughs
Yearly inspections catch small issues before they become costly problems.
- Annual on the Core plan; semiannual assessments included on the upper plans
- Smoke and CO alarm testing
- Plumbing leak checks
- Full interior and exterior photo walkthrough
- HVAC filter check and resident education
- Report stored in your owner portal
Croskey Property Management
Annual Inspection
Lease renewal
We handle renewals end to end, including market-based rent increases.
- Comparable-rent market analysis
- AB 1482 coverage verified before any increase is set
- Owner-approved renewal offer
- Lease extension drafting with required disclosures
- Flat $225 renewal fee on the Core plan
Croskey Property Management
Lease Renewal
Move-out and deposit return
When a resident leaves, we manage the turnover and deposit refund in line with California law.
- Clear vacate guidelines
- Pre-move-out inspection offered in the final two weeks of tenancy (Civil Code 1950.5)
- Utility coordination
- Final walkthrough with photo documentation
- Deposit refund or itemized statement within 21 calendar days of key return
Croskey Property Management
Move-Out & Deposit
Common questions
What types of properties do you manage?
We manage houses, duplexes, and small multi-unit buildings across Pittsburg and East Contra Costa. Whether you own one rental or several, we tailor our services to your investment goals.
Can I stay involved if I want to?
Yes. We offer flexible options, from full-service management to lease-only placement, so you choose your level of involvement. Lease-only means we market the home, screen every adult applicant, and execute the lease; after placement, you manage the property day to day. It is a one-time service, not discounted management.
How often will I get updates?
You receive detailed monthly financial statements plus an annual property evaluation, so you are always informed.
How do you keep resident quality high?
We screen every applicant consistently against the same criteria (credit, income, and rental history) and document the home condition at move-in to protect everyone involved.
Ready to experience the difference?
See how the process fits your property. Review our pricing or book a no-pressure consultation.
Licensed California brokerage, DRE #01990430